Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Moving Procedures
    5. Insurance Requirements
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Fitness Center
    3. Deliveries and Freight Elevator
    4. Elevator Service
    5. HVAC
    6. Janitorial
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiological Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter in Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency, call 911. After calling the appropriate emergency agency, please contact the Building Management Office.

 

All Emergencies 911
Building Management Office 503 619 3200
Building Courtesy Officer/After Hours Emergency  

503 619 3200
Fire Department (non-Emergency) 503 635 0275
Police Department (non-Emergency) 503 635 0238
Hospital (Legacy Meridian Park) 503 692 1212

 

Important notes
If you call 911 because of a medical emergency, please be sure to also notify the Management Office with your name, callback number, and location so that the courtesy officer may swiftly guide the paramedics to your exact location.

If the audible alarm within the Building sounds, please DO NOT CALL the Building Management Office, unless you have something specific to report. The Building Management Office is aware of the noise, as well as the source of the alarm, whether it’s false or a legitimate emergency. Please keep the telephone lines clear so Management may attend to the situation as quickly and efficiently as possible.