Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Moving Procedures
    5. Insurance Requirements
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Fitness Center
    3. Deliveries and Freight Elevator
    4. Elevator Service
    5. HVAC
    6. Janitorial
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiological Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter in Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Flooding

In the event of a flood, we will evacuate and close the affected areas of the building. Flooding can cause great harm to electrical equipment that serves the building and disrupt the sanitary water supply. If there is a slow water leak (not considered a flood) in the restroom or a tenant space, please inform the Building Management Office at 503 619 3200 immediately. Because of the extreme danger generated by floods and subsequent electrical problems, in the event of an actual flood: Evacuate the area to a dry and safe place. Call 911 (preceded by any number or code, which may be required to reach an outside line) for the Fire Department. Explain the location of flood and probable cause, giving the building address. Call the Building Management Office at 503 619 3200. Follow these same procedures should the sprinkler system release within the building.

 

In the event of a flood that may cause damage to tenant property or affect the normal operation of the building, designated tenant representatives will be contacted by Building Management personnel, regardless of the time of day.

 

The first priority is to ensure that no personal injury occurs as the result of a flood. The second priority is to discover the cause and prevent or minimize additional flooding.

 

Once the flooding has been contained, clean-up operations will be commenced. Tenants will need to contact their insurance carrier for any damage to their property.

 

Follow these same procedures should the sprinkler system release within the building.