Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Moving Procedures
    5. Insurance Requirements
    6. Rental Remittance
  4. Building Services
    1. Conference Center and Boardrooms
    2. Fitness Center
    3. Deliveries and Freight Elevator
    4. Elevator Service
    5. HVAC
    6. Janitorial
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiological Event and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter in Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Severe Weather and Natural Disasters

MAJOR NATURAL DISASTERS

Disasters and emergencies affecting large areas can sometimes develop quickly. Flash floods and earthquakes, for example, can strike with little or no advance warning. Perhaps the most basic thing to remember is to KEEP CALM. In the event of a disaster or emergency: Keep your radio or television set tuned to hear weather reports and forecasts (issued by The National

Weather Service) as well as other information and advice that may be broadcast by your local government. Use your telephone only to report disaster events to the Lake Oswego Police Department or Lake Oswego Fire Department (depending on the nature of the emergency) and Building Management. If you tie-up phone lines simply to get information, you may prevent emergency calls from being completed. Stay away from disaster area. Follow the advice and instructions of authorities in charge.

 

TORNADO

By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting and location. Keep a radio tuned in to hear whether the Weather Service will announce the approximate time of detection and direction of movement. In The Event of a Tornado Warning: REMAIN CALM. Stay away from the interior perimeter of the building and all exterior glass. Leave your exterior office and close the door. Go to an enclosed stairwell and move to basement level if time permits and it is safe to do so. Sit down in stairwell or core areas and protect yourself by putting head as close to your lap as possible, or kneel protecting your head. If you are trapped in an outside office, seek protection under a desk or sturdy table. Keep your own radio or television set tuned to a local station for updated information.

 

WATER INTERRUPTION

A temporary interruption of the water supply may result in the disruption of building services. Without water, it is not possible to maintain sanitary conditions or building cooling systems. Additionally, water interruption limits the Fire Department’s ability to extinguish fires.